9.5.1. Manage Service Demand
What is it?
- Definition: Predict demand for service based on previsous numbers
- Example: Using demand anomalitiesand analysis tool in order to forecast demand for the next year/ seasonal demand
- Synonym: predict service demand
9.5.2. Manage Service Resource
What is it?
- Definition: Definine which resource needed for the service, create a plan to acquire and manage resource as well as prepare for training
- Example: A Datacenter develivers to their customer Amazon Webservice (AWS) products. They need to know how it works (with trainings) and create a plan of demand from their customer to the products
- Synonym: service resource
- Cloud Service: none