8.9.1. Initiate Recalls
- Definition: When serious mistakes happen in the products, recalls of the sold product are initiated, data were gathered: how many products sold, which channels of recall, calculation of payback, etc.
- Example: When a problem is detedted in the airbag of the car, Takata had to make assessment of how serious the mistake is, its influences to passengers, notify authorities, notify public, make recalls, etc. and they have to plan all of it in initiate recall process
- Synonym: initiate recalls
- Cloud services: none
8.9.2. Assess Hazards, Likelihood And Consequences
- Definition: Assess concequences of mistakes in products including its influences, its likelihood and severity
- Example: Defect in airbag can cause big impacts on passegers, depending how severe the accident is, etc.
- Synonym: defect hazards
- Cloud services: none
8.9.3. Communicate Recalls
- Definition: This process manages the channels that organization publish their recalls: over official government channels, newspaper, official web page, etc.
- Example: This process manages the channels that organization publish their recalls: over official government channels, newspaper, official web page, etc.
- Synonym: communicate recalls
- Cloud services: none
8.9.4. Submit Regulatory Report
- Definition: Submit findings and actual data about defects as well as pay fees for hazards
- Example: A defect in airbag in cars needed to be summited into the Chamber of Commerce in the respective country
- Synonym: Regulatory report about recall
- Cloud services: none
8.9.5. Manage Recall Termination
- Definition: The closing of recall process including recall results, recall periods, number of recalled prodcucts, potential problems with unreturend products, next steps, etc.
- Example:
- Synonym: recall termination
- Cloud services: none